Shipping policy
Shipping Policy
Last updated: July 2026
Thank you for shopping with Punkxbot. We are committed to delivering your order safely and efficiently. Please read our shipping policy below.
Order Processing
All orders are carefully inspected and packaged before shipment.
- Processing Time: Approximately 5–7 business days
- Orders are processed Monday through Friday (excluding public holidays).
- During product launches, holidays, or peak seasons, processing may take slightly longer.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Time
Delivery times vary depending on your destination.
| Destination | Estimated Delivery Time |
|---|---|
| United States | 10–20 business days |
| United Kingdom | 10–20 business days |
| Canada | 10–20 business days |
| Australia | 10–20 business days |
| France | 10–20 business days |
| Germany | 10–20 business days |
| Italy | 10–20 business days |
| Spain | 10–20 business days |
| Netherlands | 10–20 business days |
| Other Countries | 10–20 business days |
Total delivery time = Processing time + Shipping time.
Please note that these are estimated delivery times and are not guaranteed.
Shipping Cost
Shipping fees are calculated at checkout based on your shipping address and selected shipping method.
From time to time, we may offer Free Shipping promotions on eligible orders.
Tracking Your Order
After your order has been shipped, you will receive an email containing your tracking number.
Tracking information may take 24–72 hours to become active after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.
Incorrect Shipping Address
Please ensure your shipping address is complete and accurate before placing your order.
Punkxbot is not responsible for packages lost or delayed due to incorrect or incomplete shipping information provided by the customer.
If you notice an error, please contact us immediately before your order ships.
Delayed or Lost Packages
While we work with reliable shipping partners, delays may occasionally occur due to:
- Customs inspections
- Severe weather
- Public holidays
- Carrier delays
- Other unforeseen circumstances
If your package has not arrived within the expected timeframe, please contact us and we will assist you in locating your shipment.
Damaged Package
If your order arrives damaged, please contact us within 7 days of delivery and include:
- Your order number
- Photos of the damaged item
- Photos of the shipping packaging
We will review your case and arrange an appropriate solution.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: punkxbot@outlook.com
We will respond as soon as possible during business hours.